Plain-English diagnosis
Know What Broke, What Users See, and How to Fix It
"ASSET_MIME_MISMATCH" means nothing to a client or junior dev. Sitewatch translates every incident into a human-readable headline, user impact description ("users see a blank page"), and prioritized fix steps specific to your stack. Diagnosis flows into all 6 alert channels.
- Human-readable headlines that anyone on the team can understand
- User impact descriptions — what visitors actually see when something breaks
- Prioritized stack-aware fix steps across 23 supported stacks
Why plain-English diagnosis
Incidents your whole team can act on
Human-readable headlines
Every incident gets a clear, jargon-free headline like "CSS bundle returning wrong content type" instead of cryptic error codes. Share it in Slack and everyone understands.
User impact descriptions
Know exactly what visitors experience — "users see a blank page", "checkout form is broken", "images are missing". No guesswork about severity.
Prioritized fix steps
Fix guidance ordered by likelihood: do first, likely fix, investigate. Skip the guessing and start with the most probable solution.
Stack-aware for 23 stacks
Fix steps are tailored to your exact tech stack — Next.js, WordPress, Shopify, Nuxt, Laravel, and 18 more. The guidance matches your deploy pipeline.
Flows into all 6 alert channels
Diagnosis is embedded in every alert — Slack, email, SMS, webhooks, PagerDuty, and Opsgenie. No need to log in to read the diagnosis.
Powers client reports
Plain-English diagnosis feeds directly into auto-generated incident reports. Send clients a clear explanation without writing a word.
23
Stacks supported
11
Failure types classified
6
Alert channels
The difference
Raw error codes vs. plain-English diagnosis
| Feature | Raw error codes | Plain-English diagnosis |
|---|---|---|
| What you see | "ASSET_MIME_MISMATCH" or "ERR_SSL_PROTOCOL" | "CSS bundle returning wrong content type — users see a blank page" |
| Who can understand it | Senior devs who memorized HTTP specs | Anyone — devs, PMs, clients, support |
| Fix guidance | None — search Stack Overflow yourself | Prioritized fix steps tailored to your stack |
| Client communication | Write a summary from scratch every time | Copy the diagnosis straight into a client message |
What you see
Who can understand it
Fix guidance
Client communication
FAQ
Frequently asked questions
Every incident Sitewatch detects is translated into three parts: a human-readable headline describing the technical issue in plain language, a user-impact statement explaining what visitors actually experience, and prioritized fix steps ordered by likelihood. No jargon, no raw error codes.
Fix steps are ordered in three tiers: "do first" (the most likely fix based on evidence), "likely fix" (the next most probable solution), and "investigate" (less certain but worth checking). This ordering is based on the root cause classification and your detected tech stack.
Sitewatch detects and tailors fix steps for 23 tech stacks including Next.js, Nuxt, WordPress, Shopify, WooCommerce, Laravel, Rails, Django, Gatsby, Astro, SvelteKit, Remix, Vercel, Netlify, Cloudflare Pages, AWS, and more. Stack detection is automatic — no configuration needed.
Yes. The full plain-English diagnosis — headline, user impact, and fix steps — is embedded in every alert channel: Slack, email, SMS, webhooks, PagerDuty, and Opsgenie. You get the full context without logging in to the dashboard.
Root cause analysis classifies incidents into cause families (e.g., "CDN cache misconfiguration") with confidence scoring. Plain-English diagnosis translates that classification into human-readable language — a headline anyone can understand, a user-impact description, and actionable fix steps. They work together: root cause analysis powers the diagnosis.
Explore more